IP Telephony & Communications

An essential service from our division Infrastructure & Networks.

What is this service about?

IP telephony (VoIP) and unified communications are at the heart of enterprise collaboration. We support you in modernizing your telephony system to benefit from greater flexibility, advanced features, and better integration with your business tools.

Our Approach

Audit and Solution Selection

We audit your existing telephone installation and help you choose the most suitable solution: on-premise VoIP (Cisco, Avaya), cloud solution (Centrex), or unified communications platform (Microsoft Teams, 3CX).

Deployment and Integration

We ensure the deployment of the solution: configuration of servers (IPBX), installation of telephone sets, portability of your numbers. We integrate telephony with your other tools (CRM, messaging) for advanced features (click-to-call, contact card display).

Training and Support

We train your administrators and users in new functionalities (unified messaging, video conferencing, softphone) and provide support and maintenance for your solution for optimal service quality.

Key Benefits

Reduced telecommunication costs.
Flexibility and mobility for your employees.
Advanced collaboration features (video conferencing, screen sharing).
Integration with your information system.
Simplified and centralized administration.

Let's talk about your project

A BMS EXPERT specialist will reply within 48 working hours.

Finance and management

Human resources

Operations

Client relationship

Organisation and follow-up